Privacy policy
Last updated: January 2026
One-X Technology is committed to protecting the privacy and security of your personal data. This privacy policy describes how we collect, use and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable Moroccan laws.
Contents
1. Data controller
The data controller for personal data is:
One-X Technology
Casablanca, Maroc
Email : contact@onex-technology.com
2. Data collected
We collect the following personal data:
2.1. Directly collected data
- Contact form: First name, last name, email, phone (optional), company, message
- Newsletter: Email address
- Quote request: Information about your project and specific requirements
2.2. Automatically collected data
- Navigation data: IP address, browser type, pages visited, visit duration
- Technical cookies: Theme preferences (light/dark mode), language
- Performance data: Load times, technical errors (anonymised)
3. Processing purposes
Your personal data is collected and processed for the following purposes:
- Respond to your contact requests and provide the information requested
- Manage your newsletter subscription and send you our monthly content
- Improve our website and optimise the user experience
- Analyse traffic and site performance (anonymised data)
- Meet our legal obligations (accounting, billing)
4. Legal basis for processing
Processing of your personal data is based on the following legal grounds:
- Consent: For newsletter subscriptions and use of non-essential cookies
- Contract performance: To respond to your service requests
- Legitimate interest: For improving our services and site security
- Legal obligation: For the retention of accounting records
5. Data recipients
Your personal data is intended for the internal services of One-X Technology.
We may share your data with third-party service providers strictly within the scope of our activities:
- Hosting: EX2 Hosting (servers in France)
- Email service: For newsletter dispatch (GDPR-compliant sub-processors)
- Analytics tools: Site visit statistics (anonymised data)
All our service providers are bound by strict contractual obligations of confidentiality and security.
We never sell your personal data to third parties.
6. Retention periods
Your data is retained for the following periods:
- Contact form: 3 years from the last contact
- Newsletter: Until you unsubscribe
- Navigation data: Maximum 13 months
- Accounting records: 10 years (legal obligation)
Beyond these periods, your data is permanently deleted or anonymised.
7. Data security
We implement appropriate technical and organisational measures to protect your personal data against:
- Loss, alteration or unauthorised access
- Accidental or unlawful disclosure
- Cyberattacks and malicious intrusions
Security measures:
- SSL/TLS encryption for all communications (HTTPS)
- Hosting in a secure data centre (France)
- Restricted access to personal data (principle of least privilege)
- Regular backups
- Security monitoring
8. Your rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access: Obtain confirmation that your data is being processed and receive a copy
- Right to rectification: Correct inaccurate or incomplete data
- Right to erasure: Request deletion of your data ("right to be forgotten")
- Right to restriction: Limit the processing of your data in certain circumstances
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to object: Object to the processing of your data on legitimate grounds
- Right to withdraw consent: For processing based on consent (newsletter, cookies)
How to exercise your rights:
You may exercise these rights at any time by contacting us by email at contact@onex-technology.com specifying your request and enclosing a copy of your identity document.
We are committed to responding to your request within one month.
Newsletter unsubscription: An unsubscribe link is included in every email. You may also contact us directly.
10. Policy changes
We reserve the right to modify this privacy policy at any time to reflect legal, regulatory or operational changes.
Any changes will be published on this page with the updated date. We encourage you to check this page regularly.
In the event of a material change, we will notify you by email if you are subscribed to our newsletter.
11. Contact & Complaints
For any questions regarding this privacy policy or the exercise of your rights, please contact us:
Email: contact@onex-technology.com
Phone: +212 5 22 XX XX XX
If you believe your rights have not been respected, you have the right to lodge a complaint with the Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP) in Morocco, or with the CNIL in France if you reside in the European Union.